Terms of Service
These Terms of Service ("Terms") govern your use of Zyptics services. Please read these terms carefully before using our AI automation solutions. By using our services, you agree to be bound by these terms.
Key Points
Important highlights from our terms of service
Billing & Payments
Transparent pricing with 30-day money-back guarantee
Data Protection
Your data is secure and protected with enterprise-grade security
Service Availability
99.9% uptime guarantee with 24/7 monitoring and support
Acceptance of Terms
Agreement to Terms
By accessing and using Zyptics services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Modifications
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service. Continued use of our services after such modifications constitutes acceptance of the updated terms.
Description of Services
AI Automation Solutions
We provide artificial intelligence and automation solutions including but not limited to chatbots, workflow automation, data processing, and business process optimization services.
Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.
Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to users.
User Obligations and Conduct
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these terms. You must not use our services for any illegal, harmful, or unauthorized purpose.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Data Accuracy
You warrant that all information provided to us is accurate, current, and complete, and you agree to update such information as necessary.
Payment Terms and Billing
Subscription Fees
Subscription fees are billed in advance on a monthly or annual basis depending on your chosen plan. All fees are non-refundable except as expressly stated in our refund policy.
Payment Processing
Payments are processed through Stripe. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
Late Payments
If payment is not received by the due date, we may suspend or terminate your access to our services. A late fee may be applied to overdue accounts.
Price Changes
We reserve the right to change our pricing with 30 days' notice. Price changes will not affect your current billing cycle.
Intellectual Property Rights
Our IP Rights
All content, features, and functionality of our services are owned by Zyptics and are protected by copyright, trademark, and other intellectual property laws.
User Content
You retain ownership of any content you provide to our services. By using our services, you grant us a license to use, modify, and process your content as necessary to provide our services.
Restrictions
You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code.
Privacy and Data Protection
Data Processing
We process your personal data in accordance with our Privacy Policy, which forms an integral part of these terms.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your data only for as long as necessary to provide our services and comply with legal obligations.
Disclaimers and Limitations
Service Disclaimer
Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Limitation of Liability
In no event shall Zyptics be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.
Maximum Liability
Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.
Termination
Termination by You
You may terminate your account at any time by contacting our support team or through your account settings. Termination will be effective at the end of your current billing period.
Termination by Us
We may terminate or suspend your account immediately if you breach these terms, engage in fraudulent activity, or for any other reason at our sole discretion.
Effect of Termination
Upon termination, your right to use our services will cease immediately. We may delete your data after a reasonable period following termination.
Governing Law and Disputes
Governing Law
These terms are governed by and construed in accordance with the laws of the European Union, without regard to its conflict of law principles.
Dispute Resolution
Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the Competition and Consumer Protection Commission.
Class Action Waiver
You agree that any arbitration or legal proceeding shall be limited to the dispute between you and us individually. You waive any right to participate in class action lawsuits.
30-Day Money-Back Guarantee
We stand behind our services with a 30-day money-back guarantee. If you're not completely satisfied with our AI automation solutions within the first 30 days of your subscription, we'll provide a full refund, no questions asked.
What's Covered:
- • Full subscription refund within 30 days
- • Setup and onboarding fees
- • No cancellation penalties
How to Request:
- • Contact our support team
- • Refunds processed within 5-7 business days
- • Original payment method credited
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any provisions, our legal team is here to help.
Legal Team
legal@zyptics.com
Support
support@zyptics.com