Privacy Policy
At Zyptics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation services.
Our Privacy Principles
These core principles guide how we handle your data
Transparency
We clearly explain what data we collect and how we use it
Security
Your data is protected with enterprise-grade security measures
Control
You have full control over your personal information
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, subscribe to our services, contact us, or participate in surveys. This may include your name, email address, phone number, company information, and payment details.
Usage Information
We automatically collect information about how you use our services, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
Automation Data
When you use our AI automation services, we may collect data about your workflows, integrations, and system performance to provide and improve our services.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our AI automation services, process transactions, and provide customer support.
Communication
We may use your contact information to send you service-related communications, updates about our services, and marketing materials (with your consent).
Analytics and Improvement
We analyze usage patterns to understand how our services are used and to improve functionality, security, and user experience.
Information Sharing and Disclosure
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmission is encrypted using industry-standard SSL/TLS protocols. Sensitive data is encrypted at rest using AES-256 encryption.
Access Controls
We maintain strict access controls and regularly audit our systems to ensure the security and integrity of your data.
Data Retention
Retention Period
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Deletion
You may request deletion of your personal information at any time. We will delete your data within 30 days of your request, subject to legal and contractual obligations.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting us.
Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format.
Marketing Communications
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
International Data Transfers
Cross-Border Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Adequacy Decisions
We only transfer data to countries with adequate data protection laws or under appropriate safeguards such as Standard Contractual Clauses.
Questions About This Policy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
privacy@zyptics.com